Refund Policy


Refunds are subject to the specific cancellation / no show policy applicable to the Booking and notified to you at the time the booking is made.

Booking cancellations / no show may incur cancellation charges. Cancellations received after the time limit will be subject to a "client no show policy".

Where you are permitted to cancel your booking, iWTX will process refund due to you after deducting the cancellation / no show charges as soon as possible and, in any case, within fourteen (14) days to the day on which you gave us notice of cancellation. Cancellation notifications must be sent to the e-mail address from which you received your booking confirmation email. For reduced nights and early check-outs, should not refunded to clients unless authority has been given by iWTX. Refunds must be advised within 45 days after check-out, after this period no refund will be entertained. Refunds are also subject to cancellation / no show charges.